How do I transfer my tickets between iPhones or Apple Watch?

Transferring tickets between two iPhones compatible with the service is done in two steps.

1. Backup

• Back up tickets on your iPhone
• Go to the Maps app on your iPhone, select your dematerialized Navigo card, click on the context menu (...) > Card data> Delete (at the very bottom) which starts the backup of the tickets.
• When the tickets are saved, they are deleted from the phone.

2. The transfer

• Go to the Maps app on your new iPhone, select the (+) button > Found Cards for you, and thenselect the backup you want to recover.
• In the mobile app, the Customer Service section > A problem with my support or tickets > My iPhone> I want to recover the content [...] reminds you of the procedure to follow.

The transfer of tickets between an iPhone and an Apple Watch is done from the Watch app on the iPhone, in the My Watch tab > Cards and Apple Pay.

The transfer can be done from an iPhone to the watch and vice versa.